Reviews
State Farm® Agent Michael Crank
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Chance Korte
November 4, 2026
"Madi is great and very helpful!"
Juan Aviles
October 19, 2026
"Great customer service Matty is Excellent at her work 👍👍🫵"
We responded:
"Thanks Juan!! We appreciate the kind words, and I will pass them on to Madi!! Have a great week ahead and we will talk to you soon."
Tammy Arnold
October 16, 2026
"Very easy to work with. Been my agent for years."
We responded:
"Thanks Tammy!! We sure enjoy working with you and thank you for the many years of business that you have done with State Farm and our office. Have a great week!!"
Tanya DeBoer
September 29, 2026
"Anna goes above and beyond for her clients. She is knowledgeable, responsive and always looking for ways to reduce cost. Her friendly personality and excellent customer service make her a great agent to work with."
We responded:
"Thanks Tanya!! Anna certainly takes great pride in being helpful and knowledgeable. She is always looking to help people save a little money on their insurance needs without sacrificing any coverage to do so. I will pass your kind words along to her. Thanks again and have a great week!!"
Brady Nurse
September 29, 2026
"Mike and his team do a wonderful job! They were able to easily explain coverages, so we could choose what was best for our needs. They also gave great advice when we asked for recommendations on what they would do. It was refreshing when their advice saved us some money without sacrificing coverage, instead of just doing something that cost us more. We have been with them for years and have fortunately only had 1 claim. They walked us through what to expect and what would be covered and made sure we knew our out of pocket cost before we moved forward."
We responded:
"Thanks Brady. We sure enjoy working with you and your family and appreciate everything that you have done for us over the years as well. Please don't ever hesitate to reach out if you have any questions or need us for anything. Talk to you soon."
Levi Rowe
September 28, 2026
"Michael & Maddy were such great help. They were able to help cover my new car and switch my motorcycle coverage. Saved me 50% on my motorcycle coverage which is awesome! Maddy took the time to make sure I understood all aspects of the drive safe plan. Would highly recommend to have them look at rates for you!"
We responded:
"We look forward to working with you for many years to come, Levi!! Have a great week ahead and we will talk to you soon."
Parker Hoftiezer
September 20, 2026
"I had a great experience working with Michael at State Farm! He was extremely easy to get ahold of and made the whole process quick and hassle-free. When I got my new vehicle, he was able to update my insurance over the phone right away, which made everything so much easier. Michael was friendly, responsive, and super easy to work with. I really appreciate how quickly he took care of everything and would definitely recommend him to anyone looking for an insurance agent!"
We responded:
"Thanks Parker. I sure appreciate you getting us all of the necessary information right away to help you out. Congrats on everything that you have going. I can't wait to see what the world has in store for you and help out any way that I can along the ride. Have a great week. Mike"
Casey Bowman
September 4, 2026
"Excellent experience! I was in and out within 20 min. and Micheal reduced my monthly payment significantly!"
We responded:
"Have a great weekend Casey and Thank You for the kind note!! That gecko is a catchy little spokesman but sure sells expensive car insurance. Glad we were able to help you out!! Talk to you soon."
Anel Hernandez
August 21, 2026
"Mike and his team are amazing always helpful"
We responded:
"Thanks Anel!! You and Kendis are the best and we sure like working with you guys!! Have a great week and we will talk to you soon."
Kenthia Rhyne
August 17, 2026
"Thank you Mr Crank for helping me with my insurance issue State farm is one of the best insurance companies that I had in a long time thank you"
We responded:
"You are very welcome!! Thank you for the kind words and please don't hesitate to reach out any time that you have a question. Rest up and we will talk to you soon."
Michelle Hagar
August 13, 2026
"Maddi was an absolute star! Called to take a vehicle off and put a new one on and she took care of it with ease. Very minimal talking. Which i love. Told her what she needed to know and she got right to work. Less then 30 min and my new vehicle was insured. Highly recommend this insurance place. They make everything super fast and as least painful as can be."
We responded:
"Thanks Michelle!! Have a great week and thank you for choosing to do your business with us. We really enjoy working with you!!"
Steve V
August 12, 2026
"Great customer service!"
We responded:
"Much appreciated, Steve!! Have a great rest of the week and we will talk to you soon."
Kevin Dahl
August 8, 2026
"After moving from out of state, we were looking for an insurance agent to handle our home and auto insurance. Our builder recommended Mike. He told us that if we ever had a claim, Mike would be right there to help us. We contacted Mike and were very impressed with our communication with him, his responsiveness and how quickly he was able to present us with a solution to meet our needs. We look forward to working with him for many years to come."
We responded:
"Thanks Kevin!! You were pretty easy to work with and communicate with yourself which sure makes things a lot easier on our end. We sure appreciate the trust that you have placed in us and please don't hesitate to reach out anytime with any questions along the way. Congratulations on the new home!! We look forward to working with you guys for many years to come as well."
Ella Peterson
July 31, 2026
"Wokring with Mike has been great over the years, always happy!"
We responded:
"Thank you, Ella!! You are the best!! Congratulations on everything you have going on in your life!! "
Emily Martin
July 24, 2026
"Extremely helpful and easy to work with! Very customer friendly!"
We responded:
"Thank Emily!! Congratulations on everything you have going on in your life!! We look forward to being a very small part of the successes that lie ahead for you. Talk to you soon."
Adam Simington
July 23, 2026
"Mike was so great to work with. He explained everything so we could easily understand it and saved us a ton on our home and auto insurance while giving us the same or better coverage than we already had with our previous insurance company. He was always quick to respond when we had any questions and ready to help us out. We are very happy to have Mike as our State Farm agent!"
We responded:
"Thank you for trusting us with your families' needs, Adam. It is most important to make sure that you have the correct coverage that you need but when we can save you a nice chunk too, that is always an added bonus. Thanks again for choosing my office. We look forward to working with your family over the years to come."
Vanessa Plendl
July 16, 2026
"Michael is one if not the best insurance agent I've ever had. He hears my concerns and has helped me map out exactly what I need. And he is never impatient or rude with me on my wants, needs, and many questions. Wish I could give him 1000 stars."
We responded:
"Awww Vanessa....Thank you!!! I would definitely give you 1000 stars as a customer as well. Thank you for trusting my staff and I with your families' insurance needs. Talk to you soon."
Heidi Ortmann
June 8, 2026
"I just switched to State Farm and he saved me so much money! I'm happy with the savings!"
We responded:
"Thank you so much for calling us. I was optimistic that we could help you out but I was even a little surprised how much we were able to save you. We have been saving people lots of money lately and I am glad we were able to do the same for you. Have a good rest of the week and thanks again for thinking of us. Mike"
Julie Weiler
March 30, 2026
"Wonderful team to have on your side! Always quick to respond & help with any and all of your needs!"
We responded:
"We love working with you Julie!! Have a great week!!"
Kenzi Klein
March 25, 2026
"Michael crank and his team are wonderful. I have all my insurance through them and they make it so easy to add or change policies. Highly recommend."
We responded:
"Thanks Kenzi!! Have a great week!!"
Tracy Sullivan
March 5, 2026
"We find Mike and his team to be absolutely amazing. They are incredibly attentive to our needs and have been a joy to work with. The value they bring and the peace of mind make us extremely happy to be a customer of Mike Crank’s and State Farm."
We responded:
"Thank you for the kind words. It is always our goal to be available and able to assist in short order. Thank you guys for being such great people and cheers to a great Spring and Summer ahead."
Tracey Sadoski
February 21, 2026
"Michael and Anna are so easy to work with. They are friendly and knowledgeable. They respond quickly anytime I have questions. They’ve helped me get the products I need for home and auto insurance at a great price."
We responded:
"Thank you, Tracey. It is always our goal to help you stay properly covered while getting you the best deal possible to accomplish that goal. We appreciate your business and love working with you. Have a good week."
Ianna Schindler
February 17, 2026
"Michael is amazing to work with. He is always concerned about what is the best thing you can do for you and your family. He is so helpful and easy to work with."
We responded:
"It was great talking to you today. You guys are pretty awesome to work with as well!! Thanks for the kind note Ianna and please reach out anytime you need us. Tell Jake hello from me please."
Ali Hassan
February 5, 2026
"Great people, they always try the best to answer your questions. They just lowered my car insurance up to $32. I would recommend"
We responded:
"Thanks Ali!! Drive safe out there!! Our rates have been very good, so I am glad we are able to get yours down too. Take care!!"
Adam Lawson
January 22, 2026
"Megan made the process easy and saved me a bunch of money."
We responded:
"Sweet!!! Thanks Adam!!! I will be sure to pass your praises on to her. Have a great weekend and thanks again for choosing our office to help you with your insurance needs. Mike"