State Farm® Insurance Agent Michael Crank
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harlie Bates
May 6, 2024
"Phenomenal service and very helpful!"
"Thank you Harlie!! We can’t wait to follow along with your life following college. Congratulations on everything you have going on!! Talk to you soon. "
Chloe Hansen
May 1, 2024
"Quick & friendly customer service! Turn around time was superb from the initial phone call reporting accident to the settlement paperwork being sent out- thanks to how quickly my local State Farm office worked & the way they stayed on top of the process for me!"
"Thank you Chloe. Fast and accurate service is always the goal!! We appreciate your business. Have a good week. "
Ryan Ten Napel
April 30, 2024
"Switch our home, auto and rentals over and they made the transition a breeze and we are saving hundreds a month. Highly recommend!"
"Thanks Ryan. We look forward to working with you and your family. "
Bonnie Hoffman
March 29, 2024
"Definitely recommend them! Always helpful when in need! Thank you!"
"Thanks Bonnie!! Have a great Easter weekend. "
Anita McKinney
March 11, 2024
"I have always had great service with Michael’s office! They have always been thorough and prompt with and issues or questions i may have. I recommend them everytime!"
"Thanks Anita. We appreciate you guys. "
Mindy Anderson
March 2, 2024
"Excellent Customer Service!"
Tony Jelken
February 29, 2024
"Amazing customer service, always fast with replies, I'm glad to be a customer"
"Thanks Tony!! You rock!!"
Cheryl bolser
February 28, 2024
"Always great customer service with Mike and Anna! Thank you!"
"That is our primary goal Cheryl. Thank you for the kind gesture. Mike "
laurie maddox
February 25, 2024
"Our children had accidents and we were kicked off our insurance for 2 years. We paid up the wazoo for insurance on two vehicles with Progressive. Finally we were able to go back to State Farm the savings of $150 a month plus a savings on our house insurance. Mike is very honest and will make sure he saves you money"
"Thank you Laurie!! We are grateful to have you guys back. "
Chase Schoenfelder
February 3, 2024
"Mike and Anna are the best! They are always willing to help with anything I need or questions I have. Nothing but positive experiences with this wonderful team."
"Very kind of you Chase. Thank you. Have a great weekend. "
Jared Morris
January 29, 2024
"Michael is very personable and very easy to get ahold of when you need him most! Always are great company to deal with!"
"Thanks for the kind words Jared. We appreciate you and your family’s business. Please never hesitate to reach out if you needed anything. Thanks again. "
Emily Myres
January 17, 2024
"Absolutely amazing company branch. Get problems resolved fast. Get customer service."
"Thanks Emily. We sure appreciate the feedback and encouragement. Have a great rest of the week. "
Bockholt Phillip
October 12, 2023
"My experience proved to be exceptional working with these guys. From not just the home owner side , the contractor side as well. They were sure to help us understand what was covered and why and when it was time to do the work they walked me through the whole billing and payment process. We're for sure happy with our insurance agent. Thanks !!"
"We appreciate the kind words and we look forward to providing our services to you for as long as you will let us. Thanks for choosing us to work with. Mike"
sam johnson
October 5, 2023
"Josh has been great to work with. Quick to respond and very knowledgeable."
"Thanks Sam!!!"
Sheylee Stowers
September 15, 2023
"It’s not Micheals fault (he’s great) but State Farm is the source of my depression being that I had a car worth $13k on the market right now and was not given enough to get my car back. I live in the mountains and the amount received for my vehicle was not enough to give me a vehicle that would be safe and effective in the mountains. Switching onto my own insurance plan"
"Hi Sheylee. I’m sorry you are feeling some pain with this claim. Please contact my office so we can try to assist you with your grandpa’s car insurance claim. There is a process available if you feel as though we settled his car for less than we should. You can locate some comparable vehicles around Le Mars, IA within a 200 mile radius and we will consider those to make sure our settlement offer was in line. "
Kayla Ten Napel
July 28, 2023
"Mike and ALL staff are extremely helpful and professional. I live out of town, and anytime I have a question or need help with something all of them are super willing to help without hesitation."
"Thank you Kayla. Have a great week and please let us know if we can be of any assistance to you. Talk to you soon. Mike"
Shelby Ream
June 30, 2023
"Mike and his team are very pleasant to work with. They always go above and beyond to make sure I am taken care of!"
"Thanks for the kind words Shelby!! Have a great weekend!!"
Steve Phelps
June 6, 2023
"Very helpful and friendly"
"Thanks Steve!! Have a great week and we will see you again soon. Mike"
Morgan Ten Napel
May 31, 2023
"Mike and his staff are very professional and always willing to help me with all my insurance needs. Highly recommend giving them a call if you are looking for a positive experience!"
"Thank you Morgan!! We appreciate you choosing us to help you protect your assets!! Have a great rest of the week!! Mike"
Jeremy B
May 31, 2023
"Mike is extremely thorough in his analysis and explanations of plans and coverages. I definitely feel he helped me select policies that were both excellent levels of protection at very competitive rates."
"You're too nice JB. Thanks for the shoutout!!"
Dan Fjerstad
April 14, 2023
"Mike and his team went above and beyond to take care of my insurance needs again."
"Thanks for the shoutout Dan. Much appreciated."
mike haight
April 13, 2023
"Mike and his staff are second to none! Mike does a great job staying in touch with me, updating my policies to make sure I’m getting the best rates, and taking my calls on any questions I may have. I would highly recommend their office as they’ve always treated us like family instead of an average customer."
"Thanks Mike. Thank you for always communicating so well with us as well. Talk to you soon."
Tyler Kommes
February 22, 2023
"They are always very friendly and always willing to help you with anything you need."
"Thanks Tyler. We sure appreciate you and your family choosing us to assist you with your needs. Have a good rest of the week. Mike"
Lisa Morris
January 18, 2023
"Anna and the group at State Farm are so pleasant and helpful anytime I have a question about our policies. This office come highly recommended!"
"Thanks Lisa. We sure appreciate you guys and look forward to handling your insurance needs as long as you will allow us to do it. Congratulations on everything you have going on in your life and have a good rest of the week."
Matthew Skinner
June 22, 2022
"Great Service Great Insurance!"
"Thanks Matt. We appreciate you and we appreciate the shout out!!! Have a good week. Mike"